Last updated: May 1st
Mentored by MENSPIRE is operated by MENSPIRE LIMITED. This Privacy Policy explains how we collect, use, store, and protect personal information when you use the Mentored by MENSPIRE mobile application, website, community, learning area, and related services.
By using Mentored by MENSPIRE, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use Mentored by MENSPIRE:
Account Information
This may include your name, email address, phone number, profile details, login information, and other information you provide when creating or managing your account.
Community and Learning Activity
This may include posts, comments, replies, reactions, messages, course progress, form submissions, feedback, and other activity within the community or learning area.
Communication Information
If you contact us for support or general enquiries, we may collect your name, contact details, and the contents of your message so we can respond appropriately.
Technical Information
We may collect information about your device, app usage, browser type, operating system, IP address, access times, pages viewed, and general usage data to help maintain and improve the app experience.
Media and Uploaded Content
If you upload images, videos, documents, or other content within the app or community, we may store and process that content as part of providing the service.
2. How We Use Your Information
We use your information to:
Provide access to the Mentored by MENSPIRE app, community, and learning area
Create and manage your account
Deliver community, course, and educational experiences
Respond to support requests and enquiries
Send important service updates and account-related communications
Improve app performance, usability, and user experience
Maintain platform safety, security, and integrity
Monitor engagement and community participation
Comply with legal, regulatory, and administrative obligations
3. Community Content
Mentored by MENSPIRE includes community features where users may post, comment, interact, and share content.
Any content you choose to share within community areas may be visible to other authorised members. Please do not share personal, confidential, or sensitive information that you do not want others to see.
We may moderate, review, remove, or restrict content where necessary to protect the community, maintain standards, or comply with our Terms of Service.
4. How We Share Information
We do not sell your personal information.
We may share information with trusted service providers who help us operate the app, manage communications, provide hosting, support user accounts, maintain security, or deliver technical services.
These providers are only permitted to process information as needed to support Mentored by MENSPIRE and must handle information responsibly.
We may also share information if required by law, regulation, legal process, or to protect the rights, safety, and security of MENSPIRE LIMITED, our users, or others.
5. Third-Party Platforms and Service Providers
Mentored by MENSPIRE may use third-party technology providers to support account access, app functionality, hosting, communication tools, learning features, analytics, and community experiences.
Your use of the app may involve interaction with these technology providers as part of the service. We take reasonable steps to work with providers that support appropriate data protection and security standards.
6. Data Storage and Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.
However, no digital platform, app, website, or online service can guarantee complete security. You are responsible for keeping your login details secure and for using the app responsibly.
7. Data Retention
We keep personal information for as long as necessary to provide the service, manage accounts, meet legal obligations, resolve disputes, maintain records, and support legitimate business operations.
Where information is no longer required, we will take reasonable steps to delete, anonymise, or securely retain it in accordance with applicable requirements.
8. Your Rights
Depending on your location and applicable law, you may have rights to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict certain types of processing
Request a copy of your personal information
Withdraw consent where processing is based on consent
To make a request, please contact us using the details below.
9. Notifications and Communications
We may send service-related messages, app updates, community notifications, learning reminders, support responses, and account-related communications.
You may be able to manage certain notification preferences through your device settings, app settings, or account preferences.
10. Children’s Privacy
Mentored by MENSPIRE is intended for users who are old enough to use professional education and community services in their region.
We do not knowingly collect personal information from children where parental or guardian consent is required. If you believe a child has provided personal information without appropriate consent, please contact us.
11. International Users
Your information may be processed and stored in locations outside your country of residence, depending on the systems and service providers used to operate the app.
Where required, we take reasonable steps to ensure appropriate safeguards are in place.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.
Continued use of Mentored by MENSPIRE after changes are published means you accept the updated Privacy Policy.
13. Contact Us
For privacy questions, data requests, or support, please contact:
MENSPIRE LIMITED
Email: [email protected]
App: Mentored by MENSPIRE